By using the Application, you acknowledge that you have read, understood, and agreed to these terms, policies, and conditions.

Terms and Conditions
1. Introduction
Welcome to MAIPk Bestari ("the Application"). By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using the Application.

2. Definitions
  • Service: The payment and receipt functionalities provided by the Application.
  • User: Any individual or entity using the Application.
  • Account: A registered profile required to access certain features of the Service.
 3. Use of Services
  • The Application may only be used for lawful purposes. Prohibited activities include but are not limited to fraud, money laundering, hacking, phishing, spamming, distributing malware, or any activity that violates local, state, or international laws.
 4. Account Responsibilities
  • Users are responsible for maintaining the confidentiality of their account credentials.
  • Users must notify us immediately of any unauthorized use of their account.
  • We reserve the right to terminate or suspend your account without notice for violations of these terms or for any other reason at our sole discretion.
 5. Fees
  • Fees for transactions may apply and will be disclosed prior to the completion of a transaction.
  • All fees are non-refundable unless stated otherwise in this agreement.
 6. Dispute Resolution
  • Any disputes arising from the use of the Application will be resolved through arbitration in accordance with the laws of [Jurisdiction].
 7. Modifications to Terms
  • We reserve the right to modify these terms at any time. Continued use of the Application constitutes acceptance of the updated terms.
 8. Intellectual Property Rights
  • All intellectual property rights in the Application and its content belong to Majlis Agama Islam dan Adat Melayu Perak. Users may not reproduce, distribute, or create derivative works without prior written consent.
Privacy Policy
1. Data Collection
  • We collect personal information such as full name, citizenship, national identification number, email address, phone number, payment details, and transaction history. This data is important for us to generate official receipts and for reference during payment processing.
  • Additional data may include device information, IP addresses, and location data.
 2. Use of Data
  • Data is used to provide and improve the Service, prevent fraud, and comply with legal obligations.
  • By using the Application, you consent to the collection, storage, and use of your personal data as outlined in this Privacy Policy.
 3. Sharing of Data
  • Personal data may be shared with third-party service providers to facilitate transactions.
  • We will not sell or rent your personal information to third parties.
4. Security
  • We employ advanced security measures to protect user data.
  • Despite our efforts, no system is completely secure. Users acknowledge and accept this risk.
 5. User Rights
  • Users have the right to access, correct, or delete their personal information.
  • Requests can be made by contacting our support team at [Contact Email].
 6. Third-Party Links and Services and APIs
  • Any issues, disruptions, or liabilities arising from third-party services or APIs are the sole responsibility of the respective provider. By using the Application, you acknowledge and agree that your use of such services or APIs is at your own risk, and we shall not be liable for any damages or losses resulting from their use.
Cancellation and Refund Policy
1. Cancellation Policy
  • Users can cancel a transaction prior to its completion by contacting support.
  • Once a transaction is completed, it cannot be cancelled.
 2. Refund Policy
  • Refunds are provided only in the following scenarios:
    • Unauthorized transactions reported within 7 days.
    • Errors caused by the Application.
  • Refunds will be processed within 7-10 business days after approval.
 3. How to Request a Refund
  • Users must submit a refund request through [Support Email/Portal].
  • The request must include transaction details and a valid reason for the refund.
 4. Non-Refundable Fees
  • Service fees and charges are non-refundable unless otherwise specified.
Contact Information
If you have any questions or concerns about these terms, please contact us:
  • Email: korporat@maipk.gov.my
  • Phone: 05-2084000
  • Address: Majlis Agama Islam dan Adat Melayu Perak
    Tingkat 1, Kompleks Islam Darul Ridzuan,
    Jalan Panglima Bukit Gantang Wahab,
    30000 Ipoh, Perak